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unpublishedhanging
@unpublishedhanging
Feedback
Design the feedback flow for a product where users submit product feedback and track what happens next. Start with a simple form: a short title, category selector, comment field, and optional attachment or screenshot. Keep the primary action obvious and the form short enough to finish in one pass.
After submission, show a confirmation state that explains what was sent and what happens next. If feedback can be edited or withdrawn, surface that option here. If the product assigns a status, make it readable at a glance: new, under review, planned, or resolved.
Design a follow-up view where users can see responses from the team, status changes, and any linked updates. Keep the original feedback visible so the thread makes sense without extra clicks. Include empty, loading, and error states that preserve entered text and point users to the next step.
What to deliver
- Design a feedback submission screen with rating, category, and comment fields.
- Show a post-submit confirmation state with clear next steps.
- Design a feedback inbox or thread view for responses and status updates.
- Include empty, loading, and error states for the feedback flow.
Incorporate elements like emoticons or a rating system to make providing feedback more engaging and less of a chore.